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Privacy Policy

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1. Introduction

At Nomachay Travel Agency, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or services.

2. Information We Collect

We may collect personal information including, but not limited to:

  • Full name

  • Email address

  • Phone number

  • Travel preferences

  • Booking and payment-related information

This information is collected through contact forms, booking forms, email communication, WhatsApp messages, or direct contact with our team.

3. How We Use Your Information

Your personal data is used solely to:

  • Respond to inquiries and requests

  • Process bookings and reservations

  • Provide travel services and customer support

  • Improve our website and user experience

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process your personal data based on:

  • Your consent

  • The necessity to fulfill a contract or booking

  • Compliance with legal obligations

5. Data Protection and Security

Nomachay Travel Agency implements appropriate technical and organizational measures to safeguard personal data against unauthorized access, loss, or misuse.

6. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

7. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance functionality, analyze website traffic, and improve user experience. You may manage or disable cookies through your browser settings.

8. Third-Party Services

We may use trusted third-party services (such as payment processors or analytics tools) that comply with applicable data protection regulations. These third parties only process data necessary to perform their services.

9. International Data Transfers

As we serve international clients, your data may be processed or stored outside your country of residence. We take steps to ensure appropriate safeguards are in place.

10. Your Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion of your data

  • Withdraw consent at any time

  • Object to the processing of your data

To exercise these rights, please contact us at info@nomachay.com.

11. Children’s Privacy

Nomachay Travel Agency does not knowingly collect personal data from children under the age of 18. If such information is identified, it will be promptly deleted.

12. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be published on this page and will take effect immediately.

13. Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your personal data, please contact us at:
Email: info@nomachay.com

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